THINGS TO KNOW BEFORE BOOKING:
* All birthday parties require a non-refundable $100 deposit to hold the date & time chosen.
*Deposit must be received within one (1) business day from date of booking and the remaining party balance is due 2 weeks prior to your party date.
*If you book a party within 3 weeks of the party date, payment in full is due upon booking.
*There is a 1 month (30 calendar days) notice and a $25 fee needed in order to reschedule your party and is based on our availability. Discounted parties can not be rescheduled once booked with a deposit. There is a $100 fee needed in order to reschedule for within less than 1 month (30 calendar days) notice and is to be paid in full at time of reschedule.
*No cancellations allowed within 1 month (30 calendar days) of party date and full payment is still required.
*Once a 2 hour package has been selected, you can not change the package to one of lesser time after 4 weeks prior to your party date or if another party is booked to run 30 mins after your party end time for your 2 hour package.
*There are no discounts given on any package booked that has less children attend than the maximum amount of children included in the package that you choose. (Example package 1 with 18 max children included and you only have 10 attend)
*Only Rascals Gym Staff can set up for parties.
*There will be an additional charge of $20/child for every child ages 6 months and older over the maximum amount of children included in the package that you select.
*Children under the age of 4 must be accompanied by their parent/caregiver on the gym floor at all times during party.
*Party guests ages 5 and older for packages 1 & 2 can be dropped off by parents that aren’t staying for the party.
*All children participating must be barefoot and all adults must remove shoes upon entering the facility (however they can leave socks on).
*Please do not arrive any earlier than 5 minutes before your child’s party start time, allowing us time to clean & set up.
*NO OPEN CUPS ALLOWED for children or adults (must be bottles, cans or juice boxes).
*If you originally book a party with Sunday pricing and pay to switch within 30 days after booking to a Saturday party, you will still be responsible for Sunday pricing